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We want you to love your Solar Pumpkin Lume Light!

Shipping Policy

Effective as of: August 4, 2026

Thank you for shopping with Solyra® Pumpkin Lume! We are committed to delivering your "Solar Pumpkin Lume Light" products efficiently and securely. Please review our shipping policy below.

1. Flat Rate Shipping

We offer a flat rate shipping fee of $8.95 per order for all domestic and international shipments.

2. Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

3. Domestic Shipping

For orders within the United States, we typically use USPS or UPS. Estimated delivery times are:

Please note that these are estimated delivery times and actual delivery may vary depending on the carrier and destination.

4. International Shipping

We ship to many countries worldwide. Estimated international delivery times are:

Customs, Duties, and Taxes: Solyra® Pumpkin Lume is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). We recommend checking with your local customs office for more information on potential charges.

5. Order Tracking

Once your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24-48 hours for the tracking information to become available.

6. Shipping Delays

While we strive to ensure timely delivery, Solyra® Pumpkin Lume is not responsible for delays caused by shipping carriers, weather conditions, customs processing, or other unforeseen circumstances beyond our control. We will, however, do our best to assist you in resolving any issues that may arise.

7. P.O. Box and APO/FPO Addresses

We support shipping to P.O. Box and APO/FPO addresses via USPS only. Please ensure you select a shipping method that accommodates these address types.

8. Lost or Damaged Packages

If your order arrives damaged, or if you believe your package is lost, please contact us within 7 days of the expected delivery date at support@solyrapumpkinlume.com. Please provide your order number and any relevant details (e.g., photos of damaged packaging). We will work with the shipping carrier to investigate and resolve the issue.

9. No Shipping to Restricted Countries

Due to international regulations and logistical limitations, we are unable to ship to certain restricted countries. If your country is on this list, you will be notified during the checkout process.